1007092 München Customer Success Festangestellte Customer Success Manager (m/w/d) Your mission As a Customer Success Manager (CS), you own customer success from onboarding through long-term value realization. You ensure fast time-to-value, drive product adoption, and act as a strategic sparring partner around Revenue Engineering.
Your work plays a critical role in strengthening customer retention and driving sustainable growth for Building Radar and its customers.

New Client Onboarding & Time-to-Value: Lead customer kick-offs and onboarding with a clear focus on fast time-to-value, adoption, and long-term retention.
Commercial Ownership & Renewals: Own the commercial health of your customer portfolio, including renewals, expansions, and proactive churn risk management.
Trusted Customer Relationships: Build long-term, trusted relationships with key stakeholders, aligning customer goals with measurable business outcomes.
Customer Needs Analysis & Value Realization: Act as a strategic sparring partner, translating customer needs into best practices and demonstrable revenue impact.
Enablement, Training & Adoption: Deliver targeted training and enablement that drives product adoption and supports renewal and expansion readiness.
Performance & Business Reviews: Review customer progress, pipeline performance, and usage data to surface risks and growth opportunities.
Customer Advocacy & Product Feedback: Represent customer needs internally, working closely with Product to improve adoption, retention, and value delivery.
Customer Success Team Collaboration: Contribute to CS processes and playbooks that improve retention, net revenue retention, and customer satisfaction.

]]> Your profile

Ideally, you already have sales or customer success experience in a SaaS company.

You enjoy creating a great customer experience in onboarding, implementing and applying revenue engineering in an unconventional setting.

You can engage and inspire others. You can motivate client employees to do great things to create revenue together.

Furthermore, you have the ability to quickly understand teams and their processes and find and implement approaches to improve them.

Likewise, you are a talent for building relationships and bring diplomatic tact.

Managing high turnover, externally and internally, is an incentive for you.

In dealing with customers and colleagues, you are characterized by perseverance and readiness for action.

You like to do workshops with our customers and perform their onboarding on site, therefore you are willing to travel from time to time.

You are a strong communicator in German and English (fluent in written and spoken).

]]> Why us? Our Customer Success Team:
Customer Success is the guiding principle of Building Radar. We can only be successful if our customers are. Therefore, become a member of our team!

We are passionate about creating value for our customers and finding creative solutions for technical and personal challenges.
We are the point of contact for all topics related to process design and the execution of strategies in the proactive acquisition of our customers.
We bring the party to the customer by anchoring complicated issues in our customers' minds and awakening their ambition in proactive acquisition with unusual concepts and great verve.

Why Building Radar?

Shape the Revolution: Work with cutting-edge technology to drive the digital transformation of the construction industry and leave a lasting impact.
Worldwide Vibes: Join a highly motivated team of professionals from over 11 nations – we believe global diversity fuels creativity and innovation.
Hybrid Work Model: Enjoy the perfect balance of team spirit in our office and the flexibility of working from home.
Unlimited Vacation: We prioritize trust over control. Take the time you need to recharge and return with fresh ideas to tackle new challenges.
Investing in Your Future (VWL): We support your long-term wealth building with up to €40/month (for full-time, permanent employees) paid directly into a savings plan of your choice.
Financial Incentives: In addition to a fair base salary, we reward your success through variable compensation and special bonuses.
Development Budget: We invest in your growth! You receive an annual development budget of €1,000 for training, tools, and professional courses.
Cool Events: From mountain weekends and Oktoberfest visits to off-sites and go-kart racing – we believe in celebrating our success together.
Sport is our Passion: Use our in-house gym or benefit from our EGYM Wellpass subsidy (we cover over 50%) to stay fit and healthy.
You’ll Never Walk Alone: To ensure a smooth start, our Buddy Program pairs you with an experienced mentor during your onboarding.
Family & Pet Friendly: We foster a warm and welcoming atmosphere for both your family and your four-legged friends.
Referral Program: Help us grow! For every successful referral of a friend or acquaintance, you can earn a bonus of up to €1,000.

]]> permanent experienced full-time 1-2 #join #Customer Success #kundenbetreuung #sales account_management_non_commissioned customer_support_and_client_care 2023-02-09T11:10:28+00:00 650658 München Sales Praktikanten & WS Internship Sales Development - DACH (m/f/d) Your mission

You will support our Business Development & Sales team, in day-to-day operations and strategic customer planning, especially in the research & acquisition of potential new customers
You analyze market trends and target customers
You conduct calls with potential customers independently
Assisting in the development and maintenance of the customer base
Creation of reports and analyses.

]]> Your profile

You have fire, assertiveness and the desire to make a difference

Strong interest in learning sales and implementing it operationally

It is an advantage if you have experience with outbound and inbound sales activities and contacting potential customers through different channels

You are convincing, strongly self-motivated and think entrepreneurially

Self-confidence, a high level of commitment and solution-oriented thinking are also among your strengths

Hands-on mentality, team player, fun in communication

You can communicate fluently in written and spoken German and English.

A requirement for this position is that applicants must be enrolled as a student at a university or college.

]]> Why us?

Shape the Revolution: Work with cutting-edge technology to drive the digital transformation of the construction industry and leave a lasting impact.

Worldwide Vibes: Join a highly motivated team of professionals from over 11 nations – we believe global diversity fuels creativity and innovation.

Hybrid Work Model: Enjoy the perfect balance of team spirit in our office and the flexibility of working from home.

Unlimited Vacation: We prioritize trust over control. Take the time you need to recharge and return with fresh ideas to tackle new challenges.

Investing in Your Future (VWL): We support your long-term wealth building with up to €40/month (for full-time, permanent employees) paid directly into a savings plan of your choice.

Financial Incentives: In addition to a fair base salary, we reward your success through variable compensation and special bonuses.

Development Budget: We invest in your growth! You receive an annual development budget of €1,000 for training, tools, and professional courses.

Cool Events: From mountain weekends and Oktoberfest visits to off-sites and go-kart racing – we believe in celebrating our success together.

Sport is our Passion: Use our in-house gym or benefit from our EGYM Wellpass subsidy (we cover over 50%) to stay fit and healthy.

You’ll Never Walk Alone: To ensure a smooth start, our Buddy Program pairs you with an experienced mentor during your onboarding.

Family & Pet Friendly: We foster a warm and welcoming atmosphere for both your family and your four-legged friends.

Referral Program: Help us grow! For every successful referral of a friend or acquaintance, you can earn a bonus of up to €1,000.

]]> intern student full-time lt-1 #join,#internship other other 2022-04-08T13:56:28+00:00 2256018 Remote München AI enabled Call Agents Festangestellte Junior Sales Associate m/w/d (Voll-/oder Teilzeit) Your mission

Targeted Outreach: Proactive phone outreach to premium clients using our AI-powered tools.

Professional Communication: Building and maintaining client relationships through persuasive and solution-oriented communication.

Lead Qualification: Identifying relevant customer needs and qualifying leads for the sales team.

Autonomous Work: A structured and efficient working style to achieve both individual and team goals.

Learning & Growth: Openness to new technologies and a commitment to continuously improving your own performance.

Flexibility & Travel: Participation in client meetings and events, mostly across Germany (1–2 days, up to 4x/month).

Team Collaboration: Working in a hybrid model with regular exchange at our office in Munich.

]]> Your profile

Linguistic Excellence: Full professional proficiency in Dutch (required), combined with fluent German or English.

Experience: Initial experience in Sales, Customer Success, or Call Center environments is an advantage, but not a must.

Personal Attributes: Passion for professional customer interactions, combined with a communicative and confident demeanor on the phone and in person.

Flexibility: Willingness to travel and a desire to work in a fast-paced environment, including on-site phases at our Munich office.

]]> Why us?

Shape the Revolution: Work with cutting-edge technology on the digital transformation of the construction industry and leave a lasting impact.

International Vibes: Join a highly motivated team representing over 11 nations – we thrive on diversity, creativity, and innovation.

Hybrid Work Model: Enjoy the perfect blend of team spirit in the office and the flexibility of working from home.

Unlimited Vacation: Trust over control. Take the time you need to recharge and return with fresh ideas.

Investing in Your Future: We support your long-term wealth building with up to €40/month contributed directly to your savings plan.

Financial Incentives: In addition to a fair base salary, we reward your success through variable components and performance bonuses.

Development Budget: We invest in your growth – you have an annual budget of €1,000 at your disposal for training, tools, and courses.

Team & Events: Whether it's mountain weekends, Oktoberfest, off-sites, or go-kart racing – we celebrate our successes together.

Sports & Health: Use our in-house gym or benefit from our EGYM Wellpass subsidy (we cover over 50%).

Buddy Program: "You'll never walk alone" – an experienced mentor will guide you through a structured onboarding process.

Family & Pet Friendly: We create an environment where both your family and your four-legged friends feel right at home.

Referral Program: Help us grow! For successful referrals of friends or acquaintances, you will receive a bonus of up to €1,000.

]]> temporary entry-level part-time lt-1 general_and_other_customer_support_and_client_care customer_support_and_client_care 2025-07-21T14:11:13+00:00 2571118 München Remote Human Resources Festangestellte Open Application (m/f/d) Your mission Don’t fit the mold, but fit us perfectly?

At Building Radar we deliver data-driven insights to digitize the construction industry. Our AI-powered software identifies the world’s most valuable construction projects for our clients—long before the competition even hears about them.

We’re growing fast.
We don’t rely on luck; we rely on data and a proactive mindset. But even our algorithms don’t see everything: If you are convinced that we shouldn't take the path to the next milestone without you, then this is your place.

We’re not just looking for roles; we’re looking for partners in crime.
Maybe you’re a sales genius accelerating our expansion, an engineer with a vision for the next AI breakthrough, or a creative mind taking our brand to the next level. If you believe that with your help, we can grow even faster and sustainably transform the industry, then this is your chance.

Don’t convince us with your standard cover letter - convince us with your vision: What is your "special skill," and how Building Radar becomes even better with you?

With us, you get the chance for:

Entrepreneurial Freedom: You identify potential within our company that we might not have seen yet and show us how you want to unlock it.
Impact from Day 1: Whether in the tech stack, the sales process, or customer success—you bring fresh impulses to make our AI-driven platform even smarter.
Interdisciplinary Collaboration: You work closely with our teams to find out where your strengths have the greatest leverage for our growth.
Process Optimization: You challenge the status quo and help us make Building Radar a little better every single day.

]]> Your profile

Game Changer: You see opportunities where others only see processes.

Data over Guesswork: You love making decisions based on facts and measurable impact.

Ownership: You don’t wait for a briefing; you create your own playing field.

Entrepreneurial Mindset: You don’t wait for instructions; you identify chances and take the initiative.

Passion for Tech & Construction: You share our excitement for digitizing the construction industry and are eager to revolutionize a traditional sector.

Expertise with Drive: You have profound knowledge in your field (be it Engineering, Sales, Marketing, or Operations) and a hunger to constantly keep learning.

Cultural Add: You are a team player, communicate clearly and directly, and are the perfect addition to our international, dynamic environment in Munich.

Problem-Solver Mentality: "Impossible" isn’t in your vocabulary – you find solutions where others only see obstacles.

We are shaping the future of the construction industry – and you might just have the missing blueprint. We have big plans. Show us why we shouldn’t take this journey without you.